Shipping Policy

Welcome to OCRacing! We value your experience, and our goal is to provide fast, reliable, and transparent shipping to ensure that your orders reach you as quickly and securely as possible.

Shipping Times & Processing

Once your order has been placed, it will go through a processing period of 1-3 working days before being shipped. During this time, we verify your payment and carefully prepare your order for dispatch.

Please note that processing times may vary depending on the complexity of the order. However, our stock availability is always up-to-date, and the availability displayed on our site reflects the current stock status. We strive to keep you informed throughout the process, and you will receive a confirmation email once your order has been shipped.

Estimated Delivery Times

Delivery times are calculated based on the country of destination and the shipping method chosen. After your order has been processed, you can expect your package to arrive within the estimated delivery timeframes. These timeframes are detailed below for EU countries:

We do not ship to countries outside of the European Union (EU) from our store. For customers outside the EU, please visit our Etsy store at OCRacingeu.

Shipping Costs

Shipping costs will vary depending on the destination and the weight of your order. Shipping fees are calculated at checkout after you provide your shipping address. We offer competitive shipping rates and partner with reputable courier services to ensure your package arrives safely.

No Pickup or COD

Please note that in-person pickup or cash on delivery (COD) is not available for any orders.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery.

If you do not receive a tracking link or confirmation email, please do not hesitate to contact us directly at info@ocracing.eu. You can also reach out to us via WhatsApp chat or on our Discord server for prompt assistance.

Shipping Insurance

All of our shipments are insured to ensure your package is fully protected during transit.

Partial Shipment Policy

We do not ship orders in parts. However, if an order exceeds a certain size or weight, we may split it into two or more packages. In such cases, you will receive separate tracking numbers for each package.

Returns and Exchanges

If your order arrives damaged or defective, please notify us immediately for a replacement or refund. To learn more about returns and exchanges, please visit our Returns & Refunds Policy.

Inspecting Your Shipment

We recommend inspecting your package upon delivery. If you notice any damage, refuse delivery and inform us immediately. If the package is accepted and found to be damaged later, please notify us as soon as possible.

Shipping Delays

While we strive to meet all delivery timeframes, there may be unexpected delays due to high order volumes, customs clearance, or carrier issues beyond our control. If you experience any significant delays with your order, feel free to contact our customer support team for assistance.

Contact Us

If you have any questions about your shipment, please don’t hesitate to contact us at:

OCRacing, s.r.o.
Gunduličova 907/12
811 05, Bratislava, Slovakia
Tel: +421 911 999 508
Email: info@ocracing.eu

Thank you for choosing OCRacing. We’re committed to delivering your products with speed, safety, and reliability!